Customer service
Training in video conferencing
Easylink specializes in video conferencing training (more than 5 years of experience) and has its own activity declaration number (NDA)
The courses
- Languages (French, English, Spanish, German)
- Office & Digital (WordPress, e-commerce, Prestashop, Shopify, ADOBE Suite, Autocad...)
- Build with you processes allowing an optimum efficiency between your teams and those of Easylink.
- Contribute to optimize the communication of your sales representatives so that your prospects are convinced by the opportunity to develop their skills with you.
- To deliver these trainings with a homogeneous quality level.
The conditions of this common success are :
- An efficient and qualitative speech of your sales representatives (our qualitative pedagogical approach and our support by a personal coach are very important points to integrate into their speech)
- A process between you and us that allows for a rapid and fluid flow between your sales representatives and our pedagogical teams. This concept of pace is essential in order not to break the learner's spirit to start the training and go from prospect to customer.
- Educational quality and strong support to ensure that the learner completes the course with a very good participation rate
EasyLink's specificities
- A strong expertise in distance learning practiced for 5 years with more than 5000 learners
- Strong support for learners since they are accompanied at all times by a coach in addition to the trainer
- Hyper-personalization that allows us to respond to the specific needs of each learner and to adapt to their pace of skill acquisition
- A platform available 24/7 with real-time information that allows
You to have full visibility on :
- The learners
- The progress of their course
- The acquisition of their skills
To the learner to be able to:
- Book their courses with a high degree of flexibility
- Access their educational content
